Ciseern by Designer Furnishings
- Ciseern is an Award-Winning Interior Design Company serving more than 16,000 homeowners since 1997. As an HDB Approved Contractor and CaseTrust-RCMA Joint Accredited ID Company, Ciseern is also appointed as the designer for HDB Showflats (2-room 36m2, 3-room & 4-room) at My Nice Home Gallery, HDB Hub. Homeowners also can have peace of mind as Ciseern provides a 100% deposit money-back guarantee for all the customers! Over the years, Ciseern delivered promises and have earned trust from valued clients & business partners.
13 Kaki Bukit Rd 4, #03-15/16 Bartley Biz Centre, Singapore 417807
Both my husband and I would like to highlight the management of the quality service provide by Anven. From our first discussion at Singapore Expo, we found him to be patient and was willing to suggest ideas which we found feasible and cost saving. Though we were undecided then to engage Ciscern, he was not pushy and continued to engage us, stressing that he understood our need to find an ID company willing to provide a less expensive quote with value workmanship. He merely suggested that we contact him if we decided on his services.
Impressed by his honest and non pushy methods, we decided to give him an opportunity and since then we have been impressed with him going the extra mile, often updating us on the renovation progress. He had to manage a tight completion date which he succeeded. He accompanied us willingly to see our furniture, suggested sensible lighting choices and equally supportive when we needed him to oversee the renovation himself.
Lastly please share this compliment with him and we hope that management look into ways to reward him accordingly. Rest assured that Anven would be the only name and Ciscern ID would be our recommendations to others whom is looking for a trustworthy and dependable company.
My initial impression of Ciseern upon visiting their main HQ was that, it was indeed an established and possibly well organised firm. However, in my humble opinion, their heavy and constant usage of local celebrities in their marketing materials does indirectly portray them as an expensive partner to work with even though most of photos seems dated. Having said that, appointing them was definitely a right decision. I had the privilege of having Snr. Design Exec – Vince Chong to work with me for my house. Throughout the entire duration of the project, Vince was prompt, patient, assuring and most importantly, contactable. He was able to provide the most effective solutions and suggestions when there were fabrication issues from my initial concept. He was also very proactive and passionate in his work and would go the extra mile by suggesting better methods and materials even before I ask him for it. An example would be upgrading my toilets and kitchen sink cabinets with their newest product- the unique waterproof material that can prevent water corrosion. I have also observed that he works very well with all his 3rd party partners and installers and was able to effectively manage them when things are not done correctly. Ciseern has indeed set a very strict standards for all their partners to adhere to as some of the workers has relay to me “don’t worry, this is a Ciseern job, we will be very careful because they are known to be stringent in their checks”. I am grateful to Vince for helping me to monitor and ensuring that the timeline are closely tracked throughout the 6 weeks, making this nerve-wrecking journey a rather smooth one. In terms of administrative matters, billings and paperwork, the admin team at Ciseern HQ are superb too, they are efficient, accurate and emails/receipts/acknowledgment were always prompt and timely.
I am into my 4th month now at my new place and as anticipated, there are bound to be minor rectification work required along the way. On each occasion, Vince was very prompt and all works are carried out within days.
All in all, I am very pleased and thankful to have appointed Vince and Ciseern and I would highly recommend all to give them a try!
I met up with Shermin Teo from Ciseern by Designer at Singapore Expo 3 years ago(26/06/2016). She was my 1st ID companies that I decide to engage, i are impress by the design, good workmanship and quality of the material use. Shermin took about 1.5hour to explain and understand our needs even though she know I might be not sign up the package with her. This makes me feel that she is very sincere, my feelings tell me that I can trust her and the company. I would like to thanks Shermin for her dedication, professionalism and patience for creating my new home sweet home. I didn’t have to worry much because I trust her. She has gone the extra mile to make sure that my requests are met and I’m very Satisfied with the end product. The renovation took about 4 weeks everything went on really smoothly and she had been absolutely fantastic with all the follow up calls, scheduled and greats advises, good workmanship by her carpenters and quality of the material use. I understand from Shermin this is the first time she design the Altar platform, Both of us are very happy and satisfied with the Altar Platform turned out. I also very Satisfied with that waterproof boards that were used for my kitchen basins. It has been a great pleasure having her as my designers, I would definitely recommend Shermin Teo and Ciseern by Designer Furnishings Pte Ltd to my friends and family. Thank you and well done.