WHAT PEOPLE SAY ABOUT NK STUDIO
I’m writing to you to commend your team member, Alan Neo who has been the project manager for my home renovations (37 Oxley Rise) over these past three months. I would like to publicly commend Alan for the excellent service he provided and the level of professionalism in which he has executed his duties. In my opinion, the level of service he extended to me was far beyond my expectations.
As you know, renovating a house, the conversion of a house into a home is a challenging endeavour with many pitfalls. Alan has successfully and patiently helped me manage not just the areas in which he was contracted to do, but has also extended himself in assisting me in managing the other correlative components like my kitchen works, minor touch ups; even going as far as to accommodate unforeseen and last minute changes. He made himself available at all times, even late a night and on weekends, which I am grateful given my own demanding schedule.
It it rare for me to write a letter like this on an entirely unsolicited basis. However, in this case I was so impressed with the support, service and advertisement provided by Alan that I felt compelled to go on record with my praise. In an era where exceptional customer service excellence has virtually disappeared from much of Singapore’s service industry, the service and conduct that Alan displayed should be held as an example for others to try and emulate. I can tell you that he gives me a good impression of your company, your products and services and the rest of your team.
I look forward to engaging your company, Alan and his team.